We value your trust and aim to provide clear and fair policies for every service you use. Please read the refund terms carefully before making any payment.
General Policy
- All services provided on this platform involve professional time, effort, and processing.
- Therefore, once a service has been initiated or a document has been prepared, no refund will be issued.
Eligible Refund Cases
- Refunds may be considered only in the following case:
- If payment was made twice for the same service due to a technical error.
- If the service was not delivered within the committed time and no communication or update was provided.
- If the service you paid for was unavailable and no alternative option was offered.
Non-refundable Services
- No refunds will be provided in cases where:
- The document has already been created, shared, or downloaded.
- Consultation or document review has been completed, even partially.
- The delay or issue occurred due to incorrect, incomplete, or misleading information provided by the user.
- The user changes their mind after placing an order.
Refund Request Process
- To request a refund, email us at contact@legalquery.in with your order details and reason for the request.
- All refund requests must be made within 7 days of payment.
- Once approved, the refund will be processed to your original payment method within 7-10 working days.
Cancellation Policy
- Service, once initiated, cannot be cancelled, as work begins immediately after payment confirmation.
- If you wish to cancel before the service starts, contact us at the earliest. We will assess your request based on service progress.
Contact for Support
- For refund or payment-related queries, write to contact@legalquery.in Our team will review each case fairly and respond promptly.
- By using this website and making a payment, you acknowledge and agree to the above Refund Policy.